Dedicated customer service teams are ready to assist you.

Long Term Care

1-866-830-0607
Policies underwritten by Anthem Blue Cross Life and Health Insurance Company, Kanawha, Loyal, MassMutual Ascend Life Insurance Company (formerly Great American), and Unicare Life and Health Insurance Company

Monday-Thursday 8:00am – 5:00pm CST
Friday 8:00am – 2:00pm CST


P.O. Box 203098
Austin, TX 78720-3098

Life

1-866-830-0607
Policies underwritten by Columbian Life, Columbian Mutual Life, MEGA Life & Health, Mid-West National Life, Security Benefit Life, and Venerable Insurance and Annuity

Monday-Thursday 8:00am – 5:00pm CST
Friday 8:00am – 2:00pm CST


P.O. Box 203098
Austin, TX 78720-3098

1-888-863-5891
Policies underwritten by Continental General Insurance Company, United Teacher Associates, Great American Life Insurance Company, Loyal American Life Insurance Company

Policies administered by MassMutual Ascend Life Insurance Company
(formerly Great American)

Monday-Friday 7:00am – 4:00pm CST


P.O. Box 5416
Cincinnati, OH 45201

Disability

1-800-957-7121
Policies underwritten by Kanawha
Policies administered by HealthComp (formerly Gilsbar)

Monday-Friday 7:00am – 7:00pm CST


General Correspondence, EOBs, Appeals, and Grievances:
P.O. Box 998
Covington, LA 70434-0998

Claims:
P.O. Box 2947
Covington, LA 70434-2947

Premium Payments:
MetLife
P.O. Box 919286
Dallas, TX 75391-9286

Kanawha
P.O. Box 679462
Dallas, TX 75267-679462

Accident and Health

1-888-472-4352

Policies underwritten by Kanawha and MetLife
Policies administered by HealthComp (formerly Gilsbar)

Monday-Friday 7:00am – 7:00pm CST


General Correspondence, EOBs, Appeals, and Grievances:
P.O. Box 998
Covington, LA 70434-0998

Claims:
P.O. Box 2947
Covington, LA 70434-2947

Premium Payments:
MetLife
P.O. Box 919286
Dallas, TX 75391-9286

Kanawha
P.O. Box 679462
Dallas, TX 75267-679462

Annuities

1-800-854-3649
Policies underwritten by Continental General Insurance Company and United Teacher Associates
Policies administered by MassMutual Ascend Life Insurance Company (formerly Great American)

Monday-Friday 7:30am – 4:00pm CST


P.O. Box 5420
Cincinnati, OH 45201

1-877-442-6965
Policies underwritten by Kanawha and United Companies Life Insurance Company
Policies administered by National Guardian Life

Monday-Friday 7:00am – 4:00pm CST


123 Town Square Place
PMB 749
Jersey City, NJ 07310-0749

Get in touch with us for more information about our third-party administration solutions.

Please do not use this form for policy or claim related matters. Please do not submit policy numbers or other personal information through this form.

Policyholders, please use the Policyholder Contact.